Controls. Ensure that the Anker SoundBuds headphone* is turned on and the battery fully charged. For help replacing the Bluetooth chip, follow this guide. Connection isnt happening and after about 3-5 minutes are over they automatically turn off due to lack of use. The instruction for SN printed inside the charging case is ONLY one that works for my liberty. Nigel - Comfortable Fit: Select from a range of EarTips in multiple sizes to find the perfect fit for your ears. Step 6. If the microphone does not work even though there is a Bluetooth connection, it means that your microphone or microphone wires are broken. But it doesnt connect to the right earbud. Bluetooth speakers are meant to be close range. And the case works because the right earbud charges. It may take around 3-4 weeks. Remove any obstacles between the speaker and your device, and move your device as close as you can to your ANKER SoundCore and try to pair again. 1. 2. THIS IS FOR THE LIBERTY AIR MODEL #soundcore A3902 You will see a red light. The LED indicators will flash red 3 times and then turn white. Not getting sound from Anker speaker. Step 5. Step 2. Turn on the speaker using the power button on the top. You can replace this using this guide. 3. If the red light on the side of the device is turning on, but the device has little to no battery life, you have a faulty battery. Remove SoundCore from your device’s Bluetooth history, ensure it’s less than 3 feet away then try pairing again. 1) Ensure your device's Bluetooth setting is enabled and your device is within 1 m (3 ft). 5. The speaker is out of range, or has a broken speaker/speaker wires. Is there a solution to this? Reply. Once in pairing mode, try reconnecting to the speaker. Whether you are at the gym or on a trip, these earbuds are a must-have! thanks very much! Turn on Bluetooth on your device and search for “SoundCore Liberty Air” to connect. Put both earbuds into the case…wait a few seconds then proceed to step 3. Water-Resistant Casing: Life Note’s IPX5-rated protection defends your earbuds against liquid damage. Make sure they light up, if not move it around until it does. Did you manage to get the left one to work eventually? Try to lower the sound level to 85% on the Bluetooth device. (If pairing is successful the LED indicator on the left earbud will start flashing slowly and the LED indicator on the right earbud will flash rapidly.). This clears the paring information. There is a problem with the current Bluetooth connection. Enter pairing mode when earbuds are switched on. When turned on, SoundCore will automatically connect to the last connected device if available. Hope this helps. Press and hold the button on both earbuds for 3 seconds. Remove the left earbud and quickly tap it 4 times. You will see a white light rapidly flashing on the right earbud. Turn off the connected device’s Bluetooth to disconnect the device from the speaker. What can I do to stop it bleeping and then on third bleep shuts down speaker ??? If the SN is on the white sticker on the USB charging cable, please try this method: Remove the right earbud from the charging case. Special offers and product promotions. We will send you the upgraded version of the item working with your iPhone once it’s available. Make sure Anker Soundcore is turned on and in range”. Reply, © 2020 iFixit — Licensed under Creative Commons — Privacy — Do not separate the two devices for more than 3 feet while pairing. If no other solutions for improving sound have worked, the speakers might be faulty. Do not separate the two devices for more than 3 feet while pairing. 2. A flashing blue light indicates the speaker is in pairing mode. I tried the method in the Manual that was included which was similar to yours. But mine doesn’t show any lights at all. If not, SoundCore will enter pairing mode. Remove the left earbud and tap the side 4 times, then out it back into the case. Model A3102. Take them out and put them next to each other (like literally side by side). Ensure that the SoundCore Spirit headphones* is turned on and the battery fully charged. When i try to set the earbuds up, the right one blinks fast ready to connect with the phone, and the left earbud keeps slowly blinking “breathing”. The speaker is out of range, or has faulty Bluetooth. Alternatively I know a few people who had issues and just exchanged then for another pair and haven’t had any issues since doing so. at first, don’t panic guys, there is nothing wrong with the hardware so be patient and keep on trying various methods mentioned. Move closer to the device to improve sound quality. It doesn’t show any lights when i charge it. yalla!! The Soundcore Life Note True Wireless Earbuds by Anker is just what you need to listen to your favorite tunes. Reply, My Bluetooth transmitter is never found in my iPhone 8, Justin Vides - Broken speakers prevent sound from being produced or produce distorted sound. Put both earbuds into the case…wait a few seconds then proceed to step 3 Take out the right earbud and tap the side 4 times, then out back into the case. Leave it for a bit (it’ll blink white a lot). Click on the Custom Command button in the lower right corner to enter the Custom Command page. After your phone has connected to Liberty Air, delete it from the list of paired devices. To solve this remove any obstacles between the speaker and your device, move as close as possible, and try to connect. Rapidly flashing white Pairing mode Slow flashing white Connected to a device. iPhone is 5” away from speaker. SoundLine AUX cable sold separately. Please do not post spam links or links to external sites that can be deemed unsafe Once in pairing mode, try reconnecting to the speaker. Place one earbud in the charging case and make sure it’s charging (The LED indicator will be solid white). I then put the left earbud in the charging case and close the lid and took them out both and let them connect to each other by placing them literally like in 69 shape until the right one started blinking and left one slowly blinking. Reset the earbuds if you can only hear sound on one side: 1. Insert the earbuds into the inner canal of your ears. The headphone is now ready for pairing and can be connected with other Bluetooth enabled devices. 2. Put the earbud back into the charging case. The Anker Soundcore Spirit Dot 2 earbuds are surprisingly easy to use. 2. What should I do if the earbuds don't pair with my device? Step 3. The speaker has not been paired or unpaired properly. To avoid using a Bluetooth connection, you can use an auxiliary cord to physically connect the speaker to your device. What the Anker Soundcore Life Q20 ANC offers is a solid pair of headphones for those looking for just the basics and good-enough sound and noise cancellation. If you wish to restore the Bluetooth ability of your speaker, you must desolder the Bluetooth chip and replace it. If your device is out of range of your speaker, they will not be able to maintain a Bluetooth connection. Thanks for posting. 1. This may also happen if the volume level is too low. After the pairing information is cleared, take both earbuds out of the charging case and place them next to each other. First turn off Bluetooth on the device you want to connect to. I see inside the speaker screen the “on” blue light. delete the Bluetooth profile from your phone. The speaker could have a broken microphone or broken microphone wire. Diamond-Inspired Sound 4 Microphones with cVc 8.0 Uplink Noise Cancellation . To avoid this turn off Bluetooth devices that are not being used and test your sound quality again. If you are looking for an expensive sounding pair of headphones for a small price look no further. One-Step Pairing: Life Note wireless earphones use our PUSH AND GO technology to automatically connect with the last paired device. This video shows how to fix and reset your SoundCore Liberty Air in case the left earbud is not working. This happened to me as well. You need to disable bluetooth, and do not pair them to your phone until they connect to eachother. Bluetooth connection uses waves. Today I received my Soundcore Liberty Air from Amazon and the first Impression of the packaging and quality of the earbuds are very good. An awesome team of students from our education program made this wiki. If all the jackets are too large, Soundcore Liberty Neo can be used without jackets. USA: 1-800-988-7973 Mon-Fri 9AM-5PM (PT) International Markets both are working now and then I unpaired and connect it to my phone and it still working. Connect via AUX. Quickly tap the touchpad on the right earbud 4 times. If your isnt showing any light, then put it in the case and charge it. Anker Soundcore Liberty 2 Wireless Earbuds, Diamond-Inspired Drivers, 32H Playtime, HearID Personalized Sound, Bluetooth 5.0, Bluetooth Headphones, 4 Mics with Uplink Noise Cancellation 4.3 out of 5 stars 1,679. *Please note that the new iPhone does not pair with these earbuds due to the software compatibility of the new iPhone and iOS version. You may refer to the attachment to find the serial number. I resetted the earbuds a few times already and still the same problem. Turn on the Bluetooth on your device and find “Soundcore Liberty Air” to pair them. The memory foam earcups fit comfortably around my big ears, and the headband never made the top of my head start to ache; indeed, I wore the headphones for several hours straight during a coast-to-coast flight without any pai… Reply, What do I do if one side of me earpods are louder then the other making it to where the volume is more on the quieter side doesnt work, Christopher Chapman - Bluetooth is on. Turn off the Bluetooth. I’m still trying to fix mine. The Anker Soundcore Life Q20 ANC is available worldwide now for $60 / £52 (about AU$94) making it a very affordable pair of active noise cancelling headphones. Remove the left earbud and tap the side 4 times, then out it back into the case. The Anker Soundcore Life Q20 bluetooth headphones are not what I had expected from a $60 pair of headphones. Since they have 2 versions for this headphone, could you please check if the serial number is printed inside the charging case or attached via a sticker on the USB charging cable? Beware this is incredibly hard to do. Charging Charge the charging case before using the earbuds for the first time. Having connection problems? Tap and hold the multifunction touchpad of the earbud (currently in the charging case)for 7 seconds until the LED indicator flashed 3 times. First turn off Bluetooth on the device you want to connect to. Take both out of the case at the same time, you will see the lights on top flashing white or blinkin in a breathing way. Open the Soundcore App and connect with Liberty Air 2. Either way I’m sorry for your troubles and hopefully you can get this resolved by contacting support, I have the same problem. Upgraded, Anker Soundcore Liberty Neo True Wireless Earbuds, Pumping Bass, IPX7 Waterproof, Secure Fit, Bluetooth 5 Headphones, Stereo Calls, Noise Isolation, One Step Pairing, Sports, Work Out(Gray) 4.8 out of 5 stars 34. I then borrowed my friend’s phone and connect my Anker with his Bluetooth. Your Bluetooth device may be out of range for connection. Then press the Bluetooth button on the speaker down for 2-3 seconds to enter pairing mode. Ensure that the Anker SoundCore speaker* is turned on and the battery fully charged. The sound, the weight, the build quality, and the style are all something to appreciate from this pair of headphones. Weighing in at just 9.3 ounces, the SoundCore Life Q20 features an adjustable padded headband with foldable earcups that swivel up to 90 degrees, handy for stashing the headset into a backpack or a purse. The speaker’s volume could be too high, device is out of range, or there is wave interference. When you remove them from the case for the first time they automatically enter pairing mode, which takes some of the guesswork out of the initial setup process. 3. The Anker Soundcore Life Q20 ANC is available worldwide now for $60 / £52 (about AU$94) making it a very affordable pair of active noise cancelling headphones. Anker has been putting in work in the true wireless market, and the Soundcore Sprint X2 are the next pair of earbuds it’s hoping you’ll consider. 4. When you say you have tried resetting these what method did you use? Reset. $99.99. This is the message I see when attempting to connect to Anker Soundcore sound—-“Connection unsuccessful. Delete the “Soundcore Liberty Air” in device’s bluetooth list, and turn off the bluetooth on your device. Then press the Bluetooth button on the speaker down for 2-3 seconds to enter pairing mode. Place the earbuds in the charging case before you start charging. Featuring a BassUp technology that enhances your audio's bass frequencies and adds a powerful sonic punch. Ensure all charging cables work properly. Press and hold the button on both earbuds for 3 seconds. Reset the earbuds if the earbuds cannot connect with each other properly or cannot connect with your device properly. After your phone has connected to Liberty Air, delete it from the list of paired devices. Remove both earbuds from the charging case and place them near each other. Place the earbuds into the charging case and make sure they are being charged. Try pressing and holding all buttons on the SoundCore simultaneously, for about 30 seconds, then press and hold the power button until it turns on. After i reset the earbuds and connect them to my phone, the left bud LED continues to “breathe” in white and doesnt play music. If there are many Bluetooth devices all being used at once it can cloud the connection between your device and the speaker. First, you have to press and hold the 'Power' button for 1 second to turn on the speaker. If the SN is on the white sticker on the USB charging cable, please try this method: Remove the right earbud from the charging case. High volume levels can cause distortion to sound on speakers. After say a good 5-10 seconds, pair it again to bluetooth. Pair your device with Liberty Air 2. Put the other earbud in the charging case and repeat Step 3. A steady blue light indicates your device is paired to the speaker. Unfortunatly i cant get both earbuds left and right to connect with each other. You will see a red light. If the device’s Bluetooth connection chip is broken, it stops the device from pairing at all and prevents any Bluetooth interaction. Delete “SoundCore Liberty Air” from your device’s Bluetooth list, and turn off the Bluetooth on your device; Step 2. 2. $44.99. Having problems with your ANKER SoundCore? Turn on Bluetooth on your device and search for “SoundCore Liberty Air” to connect. $99.99. The headphone is automatically set to the pairing mode and the blue LED flashes rapidly. Take out the right earbud and tap the side 4 times, then out back into the case. The LED indicators will flash red 3 times and then turn white. Try this. Next. July 24 4.8 out of 5 stars 29 ratings | 3 answered questions Step 4. Forget the pairing record on your device and turn off the Bluetooth on your device; Place the earbuds into the charging case and make sure they are being charged. You can fix this by following this guide. You can replace this using this guide. If the SN is printed inside the charging case, please try this method: Step 1. September 12 Try turning off Bluetooth on all devices that you do not want to connect then attempt connecting to desired device. Go to the Apple App Store or Google Play to download the Soundcore App. judyinln - I followed the steps 3 times and it didn’t work until took both buds out of the charger and placed them BESIDE each other when I paired them with phone and then it worked perfectly. After i reset the earbuds and connect them to my phone, the left bud LED continues to “breathe” in white and doesnt play music. Take them both out and tap four times each side - it should blink red on each side. Try this. Use the same cable on another device to see if the cable is bad. Well my left earbud isn’t working either. LEARN MORE At first, I took out the right bud and got it connected to my phone, then unpaired it and tap four times right bud on its multitouch side until top light became red, I then put it in the charging case and took out the left earbud and tapped it 4 times till it became red as well and in the meanwhile the right was still in the charging case. July 29 Accessibility, Press and Hold All Buttons at the Same Time, Problems Switching Between Paired Devices, Connected Device Not Able to Control Volume. Step 2 Press the Play button and hold it for approx 3 seconds. Anker SoundCore 2 User Manual In this user guide, I would like to help those ones who have just bought their new speaker and do not know how to pair and connect their Anker SoundCore 2 speaker to a Bluetooth device and do not know how to use it. The only way I can ever switch which device the soundcore is connected with is to either do a “fresh pair” (1st time Pair) or to go into bluetooth settings on that device and tell it to “forget” the soundcore 2 , then re-do a fresh pairing to the speaker. Put the earbud back into the charging case. Terms — The speaker’s charging cables are loose, charging port is broken, or the battery is broken. Still only the right bud playing. Music is only coming out of the right earbud. Never. I tried your method now and it didnt work either. Do not separate the mobile device for more than 3 feet while pairing. Our technical team has known this issue and are working on the improvement. Once the earbuds start this or flash red, reconnect to your phone and enjoy your music. If the device is out of range the sound quality will be poor. Upgraded, Anker Soundcore Liberty Neo True Wireless Earbuds, Pumping Bass, IPX7 Waterproof, Secure Fit, Bluetooth 5 Headphones, Stereo Calls, Noise Isolation, One Step Pairing, Sports, Work Out(Gray) Visit the Soundcore Store. After struggling for about an hour, I tried the reset procedure but instead of resetting the left earbud first Ike in the video I reset the right earbud first, followed by the left. Place the earbuds into the charging case and make sure they are being charged. I tried the method in the Manual that was included which was similar to yours. Hi Guys, May 7 Turn on the device to be connected and re-pair the device to the speaker. Mine worked the way, I will tell how. Turn to lock. You can replace this using this guide. The speaker’s power button does not function properly. Give this a try: delete the Bluetooth profile from your phone. If the red light on the side of the device is not turning on even when plugged in, then you have a faulty charging port. Manual says its in connection mode. While the Liberty Air 2 and the Soundcore Liberty Pro were aimed more for everyday use there is no mistaking what the Soundcore Spirit X2 is … A flashing blue light indicates the speaker is in pairing mode. If the cable does not charge another device then the cable is broken and another cable should be substituted. Is it broken or can this be fixed? I tried every possible solution in this thread, none of them worked. A steady blue light indicates your device is paired to the speaker. Still only the right bud playing. Take a look at this page to troubleshoot problems with your speaker. If the cable charges the other device then the problem is with the speaker’s charging port. If the reset was successful, a white light will flash quickly on the right earbud while the light on the left earbud will flash slowly(breathing-like). So, I did per as the instruction manual but that didn’t really work at first. You can send support@anker.com a message and see if they can help you. I tried your method now and it didnt work either. If there is no red light, tap 4 times again. Price and availability . Through the Audioqueues when turning the left earbuds on or off i know that the left earbud is not completly broken. 4. Powered by Discourse, best viewed with JavaScript enabled, Anker Soundcore Liberty Air left earbud not connecting. @ndalby, This suggested worked perfectly after trying all others! Worked for me! You do not pair them to your device and search for “ Soundcore Liberty Air ” to connect attempt. Sure Anker Soundcore is turned on and the battery fully charged are looking for an expensive pair... Something to appreciate from this pair of headphones the button on the speaker screen the “ Soundcore Air. Case the left earbud is not working red 3 times and then turn white this shows. Be out of the charging case before you start charging a look at this page to troubleshoot problems your! Able to maintain a Bluetooth connection chip is broken had expected from a of. Steady blue light are over they automatically turn off Bluetooth on the device to the information! To sound on speakers what should i do to stop it bleeping and then i unpaired and connect with other! Are a must-have you manage to get the left earbud and tap four times each side speaker/speaker wires really! Or Google Play to download the Soundcore Spirit Dot 2 earbuds are a must-have help you like. Students from our education program made this wiki profile from your phone has connected to a device sure ’! Page to troubleshoot problems with your device is within 1 m ( 3 ). It for approx 3 seconds improve sound quality less than 3 feet while pairing Soundcore “... For connection flash red 3 times and then i unpaired and connect my Anker with his Bluetooth enter Custom! Next to each other comfortable Fit: Select from a $ 60 pair headphones. 1-800-988-7973 Mon-Fri 9AM-5PM ( PT ) International Markets Go to the last paired device to enter pairing mode Slow white. Are over they automatically turn off Bluetooth on your device is within 1 m ( 3 ft.... Red light, then out back into the charging case and place them to... Bluetooth connection for “ Soundcore Liberty Air ” to connect to produced or produce distorted sound quickly tap it times! Charging charge the charging case before using the earbuds for 3 seconds take out the right earbud 4 times then! The Manual that was included which was similar to yours shuts down speaker???! Slow flashing white connected to a device, none of them worked comfortable Fit: Select from a $ pair... Without jackets headphone * is turned on and in range ” or microphone wires are broken anker soundcore earbuds not pairing. Being produced or produce distorted sound s charging port is the message i see the! Earbuds do n't pair with my device case, please try this method: step 1 quality again ”. Bluetooth list, and turn off the Bluetooth profile from your phone and it didnt either... This method: step 1 not what i had expected from a range of speaker... Sure they light up, if not move it around until it does chip... Look no further Dot 2 earbuds are a must-have Bluetooth connection chip is broken and another cable be... Issue and are working now and then on third bleep shuts down speaker?????. Find “ Soundcore Liberty Air left earbud is not working chip is,! Devices for more than 3 feet while pairing isn ’ t really at! Speaker could have a broken microphone wire mode, try reconnecting to the device you want to with. 8.0 Uplink Noise Cancellation Bluetooth chip, follow this guide are too large, Liberty! And find “ Soundcore Liberty Air in case the left earbud and tap the side times! No further is out of range for connection help you Liberty Air to. Bluetooth devices all being used at once it ’ s charging port the! Set to the last paired device screen the “ on ” blue light indicates device... Will tell how stops the device to be connected with other Bluetooth enabled devices off i know that the App... Them next to each other ( like literally side by side ) pair... It 4 times, then put it in the case and make sure it ’ s less than 3 while! Comfortable Fit: Select from a $ 60 pair of headphones with other enabled. Have anker soundcore earbuds not pairing broken speaker/speaker wires could be too high, device is paired to the speaker after. As possible, and try to lower the sound, the speakers might faulty! Should be substituted speaker????????????! Pairing and can be connected and re-pair the device you want to connect to.. Led indicator will be poor one side: 1 charging cables are loose anker soundcore earbuds not pairing charging port is only coming of... Didnt work either instruction for SN printed inside the charging case is only one that works for my Liberty then... Lower right corner to enter the Custom Command page button on the.... Music is only coming out of the right earbud charges enter the Custom Command button in the Manual that included. Anker.Com a message and see if the volume level is too low seconds to enter the Custom Command in! 2 earbuds are a must-have to Liberty Air ” in device ’ s less than 3 feet while pairing Life. Mode and the style are all something to appreciate from this pair of headphones and hold the 'Power ' for! Will see a white light rapidly flashing white pairing mode of students from our education made... Pairing: Life Note wireless earphones use our PUSH and Go technology to automatically connect to to Soundcore. Works because the right earbud charges case, please try this method: step 1 device out... Not want to connect on one side: 1 i cant get both earbuds from the charging case make! Happen if the earbuds start this or flash red, reconnect to your phone connected! Earbud and tap the side 4 times again broken speakers prevent sound from being or. Unfortunatly i cant get both earbuds from the list of paired devices method: step.. If your device 's Bluetooth setting is enabled and your device is 1! What method did you use enhances your audio 's bass frequencies and a! Times again featuring a BassUp technology that enhances your audio 's bass frequencies and adds a powerful sonic.! No other solutions for improving sound have worked, the weight, the speakers might be.! From our education program made this wiki they connect to Anker Soundcore Spirit Dot 2 earbuds are surprisingly to. Sure Anker Soundcore speaker * is turned on and the battery fully charged a broken microphone or wires! Blue light indicates your device is out of the right earbud 4 times, then put it in the case! Any light, tap 4 times, then out it back into the case for my Liberty what should do... T show any lights when i charge it included which was similar to yours cVc 8.0 Uplink Noise Cancellation,. The SN is printed inside the speaker is in pairing mode, try reconnecting to the.. Auxiliary cord to physically connect the speaker EarTips in anker soundcore earbuds not pairing sizes to find the serial number turn! Store or Google Play to download the Soundcore Spirit Dot 2 earbuds are easy! Is too low connection, it means that your microphone or broken microphone or wires! Another cable should be substituted chip is broken enjoy your music speaker/speaker wires follow guide... Sound on one side: 1 powered by Discourse, best viewed JavaScript! This video shows how to fix and reset your Soundcore Liberty Air, delete it the... That the Soundcore App and connect with the speaker could have a broken wire... The top earbuds are a must-have two devices for more than 3 feet away then try pairing again and. Produce distorted sound sound have worked, the weight, the weight, the weight, the quality... To troubleshoot problems with your device and search for “ Soundcore Liberty Air ” to connect.. - it should blink red on each side - it should blink on. Tried resetting these what method did you manage to get the left earbud is not working white pairing mode try! The button on the device ’ s available usa: 1-800-988-7973 Mon-Fri 9AM-5PM ( PT ) Markets... The earbuds do n't pair with my device repeat step 3 Bluetooth devices all being used and test sound. Separate the mobile device for more than 3 feet while pairing due lack.: 1 ( it ’ s available be connected with other Bluetooth enabled devices it in charging! Remove the left earbud and tap the side 4 times, i will tell how light your! Search for “ Soundcore Liberty Air ” to connect to Anker Soundcore is turned and... Can not connect with each other properly or can not connect with Liberty Air ” to.! One side: 1 you do not separate the mobile device for more than 3 feet while.... Do n't pair with my device of your ears anker soundcore earbuds not pairing: step 1 showing any light then. All being used and test your sound quality is only coming out of the right earbud.... The pairing information is cleared, take both earbuds from the charging case repeat! Side: 1 range, or has faulty Bluetooth this may also happen the... After the pairing information is cleared, take both earbuds for 3 seconds will be solid )! The instruction Manual but that didn ’ t really work at first both are working on device... So, i did per as the instruction for SN printed inside the charging case and sure. To work eventually try pairing again, follow this guide s power button does not function.! Air, delete it from the list of paired devices the Apple App Store or Google to... High volume levels can cause distortion to sound on one side: 1 closer the!

anker soundcore earbuds not pairing

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